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FAQ

Does SelfieMic require batteries?

No. However, the microphone must be connected to your phone in order to be powered and perform as a functioning microphone.

Why is the volume of my earpiece low?

Yes. SelfieMic is compatible with most singing/karaoke apps available, but tokens provided are only valid for StarMaker. SelfieMic can also be used with forward facing video on your smart phone.

Can I use SelfieMic with my own headphones?

Yes. We recognize that the style of earpiece supplied with SelfieMic does not suit everyone and therefore SelfieMic can be used with any other earpieces or headphones.

How do I create a music video with SelfieMic?

The StarMaker app is compatible with the following devices and operating systems :
iPad, iPhone, iPod Touch iOS 8 or later
Android devices on Android 4.1 and up

Is my device compatible with the StarMaker app?

The StarMaker app is compatible with the following devices and operating systems :
iPad, iPhone, iPod Touch iOS 8 or later
Android devices on Android 4.1 and up

How do I download StarMaker?

Search for StarMaker in the Apple app store or Google Play and download for free.

How do I claim my 1,000 StarMaker tokens ?

During your 1 month VIP trial period, all songs are free and therefore you do not use any tokens. At the end of the trial period, you can use your 300 tokens by selecting songs on the song list.  Each song will have a value next to it, ranging from FREE (no tokens required) to values between 25-250 tokens per song.  Once you have found a song you want to sing, simply tap the box with the FREE or token value and you can start recording your music video.

Are my StarMaker recordings private?

As long as you keep singing songs, you shouldn’t run out of tokens.  Each time you sing a song, you can earn tokens back. The StarMaker app works in a similar way to app based games whereby the more you sing, the more tokens you earn in return. And, you continue to earn tokens during your 1 month VIP trial period so your token value will build ready for when your trial period expires.

period expires.

Can I share my videos on Social Media?

You can share your videos via email / text, or via Social Media if you are aged 13 or over. Please be responsible and safe when sharing.

Can I use StarMaker without registering?

Hooks are the short sections of the catchiest part of the song – often the chorus.  Hooks range from FREE to 25 tokens.

Where can I get further help using SelfieMic

If you have any problems using SelfieMic we are here to help. Simply contact our friendly customer service team:

UK Customer Services

Call us on 0800 389 8591 (UK Free)

Or email [email protected]

Where can I get further help using the StrarMaker App?

To record your voice over the track, make sure the earpiece is plugged in to your SelfieMic and the microphone jack is plugged in to your smart phone, and sing into the microphone.